Privacy Policy

Effective Date: November 1, 2023

Introduction

Thank you for using "Moo Moo | Milk Delivery", a mobile application available exclusively in India. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the personal data you provide to us. We are committed to ensuring the privacy and security of your information.

By using our application, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy before using our services. If you do not agree with this policy, please refrain from using our application.

Information We Collect

To provide our milk delivery services and offer you a seamless experience, we collect the following user data:

• Full Name: We collect your full name to personalize your account and to know who we are delivering the milk to.
• Phone Number: We require your phone number for purposes such as sending order confirmation messages, providing OTP (One-Time Password) authentication for security, and contacting you in case of delivery-related issues.
• Email ID: We collect your email address to generate invoices for your subscription and to send you important service-related notifications.
• Address: Your address is necessary for us to know where to deliver your milk. It helps us ensure timely and accurate deliveries.

How We Use Your Data

We use the data we collect from you for the following purposes:

• Personalization: Your full name is used to personalize your account and address you properly in our communications.
• Communication: We use your phone number and email address to send you order confirmations, delivery updates, and important service-related information.
• Delivery: Your address is essential for us to ensure that your milk deliveries are made to the correct location.

Data Security

We take data security seriously and employ appropriate security measures to protect your information. We use modern cryptography, such as HTTPS, to securely transmit your data. Your personal information is stored securely, and we follow best practices to prevent unauthorized access.

Data Sharing

We do not sell, trade, or transfer your personal data to third parties for monetary consideration. However, we may share your data with service providers, delivery partners, or in compliance with applicable laws, as required.

Privacy Preferences

You have the right to manage your privacy preferences. If you wish to delete your account or request the deletion of your data, you can do so through the app or by contacting our support team.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices and the evolving regulatory environment. Please check this page periodically for any updates. If we make significant changes, we will notify you in-app or via email.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at contact@moomoo.in

Please note that this Privacy Policy is specific to the "Moo Moo | Milk Delivery" application in India and may differ from other applications or services.

By using our application, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for choosing "Moo Moo | Milk Delivery" for your milk delivery needs.